FREE SHIPPING ON ALL ORDERS

Shipping and Returns Policy

If you have indicated that your order is a gift for someone, we will endeavour to get it sent to you ASAP and we process them in our systems within 12 hours of receiving the orders from you!

All orders placed before 2pm will be processed the same day. All orders placed after 2pm may be processed the following day depending upon our scheduling. Our normal turnaround times are 2-3 working days post order placement. 

We have found that some of our delivery times can be slightly longer than expected - this has been due to our postal couriers but we will always provide full tracking details to you so you will be aware of any potential delays. If your package is arriving late, please be patient! It will be worth the wait.

OUR RETURNS GUARANTEE FOR CERTAIN PRODUCTS

Ginger and Pearl,

ATTN: Receiving 

12 Oakwood Road

Chandlers Ford
Hampshire,

SO53 1LU
United Kingdom,

Contact Email: customerservices@gingerandpearl.com

 

Refunds will be processed once we receive the products back. This policy applies once per product.


For all products sold without a money-back guarantee, returns and refunds are only permitted if the product arrives to you in a damaged condition (e.g., a broken bottle) or the product is not the product that you ordered over the Website. Simply contact us using the information above and we will determine whether you qualify for a return and refund.